Frequently Asked Questions
Where is Family Storage located?
Family Storage is located at 1250 W Commons Dr in Rogers, AR 72756.
Am I required to store long-term?
Store with us short or long-term. We offer flexible month-to-month leases.
Is the facility safe and secure?
The facility is always safe and secure with 24-hour video surveillance, coded gate entry, and perimeter fencing.
What type of storage do you offer?
Climate-controlled storage units, non-climate controlled storage and RV/Boat outdoor storage and indoor small boat, car and morotcycle storage.
How do I pay my bill?
You can pay your storage bill online using a credit card, debit card, bank draft, or by mail with a check. You can also stop by during office hours and pay your bill in-person.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
What items am I not allowed to store?
Flammable or hazardous items, perishables, animals, plants, stolen or illegal goods. Contact us if you have questions about a specific item.